Dominate Global Marketplaces: Amazon, TikTok, eBay & Temu

Our experts consult on and manage your brand’s full retail presence, optimising everything from product launch to logistics across all key global platforms.

Navigating the complexities of major e-commerce marketplaces—from Amazon and eBay’s established rules to the rapid growth dynamics of TikTok Shop and Temu—requires dedicated expertise. Our Account Management service provides comprehensive, hands-on support, functioning as your dedicated internal team for operational compliance and strategic growth across all your sales channels.

Our Integrated Account Management Pillars

Our service is built on three pillars of strategic human support, ensuring consistency and performance across all platforms (Amazon, eBay, TikTok Shop, Temu).

1. Strategic Planning & Growth

• Platform Diversification Strategy: We analyze your product line and recommend the optimal growth strategy for each specific channel, identifying high-potential products for rapid platforms like TikTok and Temu, and stable performers for Amazon and eBay.
• Goal Setting & Performance Review: Establishing platform-specific KPIs and conducting regular, in-depth performance reviews to ensure all channels are aligned with your overarching business objectives.
• Marketplace Trend Analysis: Providing expert insights into changing algorithms, consumer behavior shifts, and regulatory updates across all four platforms to keep you ahead of the competition.

2. Operational Excellence & Listing Management

• Product Listing Optimization: Hands-on creation and continuous refinement of product listings tailored for each platform’s unique SEO requirements—from Amazon A+ Content to TikTok Shop descriptions.
• Inventory & Price Monitoring: Manual oversight of stock levels and competitive pricing adjustments across all channels to prevent stockouts, maximize profit margins, and maintain price parity where necessary.
• Customer Service & Feedback Management: Overseeing and managing customer inquiries, handling returns, and strategically responding to seller feedback and product reviews to boost account reputation.

3. Risk Mitigation & Compliance

• Account Health Monitoring: Dedicated manual checks to monitor critical performance metrics (e.g., Amazon’s ODR, eBay’s Seller Standards, TikTok’s Penalty Points) and address potential policy violations proactively.
• Policy & Suspension Resolution: Expert guidance and hands-on assistance in drafting Plans of Action (POAs) and engaging with platform support to address compliance warnings or manage suspensions across any marketplace.
• Intellectual Property (IP) Protection: Manual auditing of your listings and the marketplace for unauthorized sellers or IP infringement.

The Advantage

As your management partner, we eliminate the operational burden of multi-channel selling. You gain one cohesive strategy applied by experts who understand the distinct rules of Amazon, eBay, TikTok, and Temu, allowing you to save time and focus on scaling your brand.